1. Role of Sarvento
Sarvento is a localized shopping concierge and delivery facilitation service. We are not manufacturers or packaging companies. Our primary role is connecting local customers with verified neighborhood shops.
Our priority is genuine local produce and your complete satisfaction. All orders require your final WhatsApp confirmation prior to purchase.
2. Price Fluctuations
Vegetable and wholesale grocery rates vary on a daily basis. Therefore:
- Any indicative prices displayed on promotional materials are not final.
- The final, exact price is always verified and communicated via WhatsApp based on current market rates.
- The final bill is established only after your explicit confirmation on WhatsApp.
3. Stock Availability
Local retail stock can vary. If an exact brand or size is unavailable, our team will immediately inform you with alternatives. If you decline the alternative, the item is removed without fee.
4. Illustrative Images
All images, category photos, and icons on the website are for illustrative purposes. Actual product packaging, size, or batch may vary based on market availability.
5. Third-Party Platforms
Sarvento relies on services such as WhatsApp, OpenStreetMap, and Google Maps. We are not liable for telecom delays, satellite inaccuracies, or third-party outages.
6. Limitation of Liability
We take extreme care in picking fresh produce and intact packages. However, manufacturer warranties and packaging contents remain the responsibility of the respective brands. Faulty items are covered under our Refund Policy.
7. Policy Modifications
Sarvento reserves the right to modify delivery terms and disclaimers without prior notice. Please review this page periodically.